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Privacy Policy

1. Introduction

Welcome to NeuroBalance Physical Therapy (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website:
👉 https://neurobalancept.com/

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you fill out forms or contact us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Any information you voluntarily provide (e.g., health concerns, appointment requests)

b. Health-Related Information

As a neurological and vestibular physical therapy clinic, you may choose to provide health-related details through forms. This information is treated with strict confidentiality.

c. Automatically Collected Data

We may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on the site

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use your information to:

  • Respond to inquiries and appointment requests
  • Provide therapy-related services and support
  • Improve our website and services
  • Communicate updates, if applicable
  • Maintain internal records

4. Sharing of Information

We do not sell your personal information.

We may share information only in the following cases:

  • With healthcare providers involved in your care (with consent)
  • With service providers (e.g., website hosting, email services)
  • When required by law or legal processes

5. HIPAA & Health Data (If Applicable)

As a healthcare provider, we strive to handle your health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.

Sensitive medical information should only be submitted through secure or approved channels.

6. Cookies & Tracking Technologies

Our website may use cookies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve functionality

You can disable cookies through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data
  • Withdraw consent

To exercise these rights, please contact us.

10. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

11. Contact Information

If you have any questions about this Privacy Policy, you may contact us:

NeuroBalance Physical Therapy
📍 823 S Perry Street, Suite 260
Castle Rock, CO 80104
📞 Phone: (720) 460-1412
📧 Email: info@neurobalancept.com

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.